Mac Error: “找不到指定的捷徑。” Solved in 8 Steps!

The cryptic error message “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” can leave Mac users feeling frustrated and confused. This error typically arises within applications that rely on macOS services to perform specific actions, like opening folders or launching apps. While the message itself appears in Chinese characters, translating it reveals it means “Couldn’t find the specified shortcut.” (找不到指定的捷徑。) This guide delves into the potential causes of this error and provides a comprehensive set of troubleshooting steps to help you resolve it effectively.

Understanding the Error

The “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” error indicates that an application is attempting to access a shortcut (or alias) that no longer exists on your system. Shortcuts, also known as aliases, function as pointers to specific files, folders, or applications. They offer a convenient way to quickly access frequently used items without navigating the entire directory structure.

There are several scenarios that can lead to this error:

  • Missing Shortcut: The most common cause is a missing shortcut. The application might be trying to access a shortcut that has been deleted, renamed, or moved to a different location.
  • Incorrect Permissions: Occasionally, the application might lack the necessary permissions to access the shortcut’s target file or folder. This can happen due to permission changes on the target or restrictions applied through system settings.
  • Corrupted Application Files: In rare instances, corrupted application files can lead to the application malfunctioning and attempting to access non-existent shortcuts.
  • System File Corruption: Although less frequent, system file corruption can also cause errors related to shortcut resolution.

Troubleshooting Steps

Here’s a systematic approach to troubleshoot the “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” error:

  1. Verify the Shortcut:

    • Identify the Shortcut: Pinpoint the specific action or function within the application that triggers the error message. This will help you identify the corresponding shortcut the application is trying to access.
    • Locate the Shortcut: If the application provides a menu bar or preferences option to manage shortcuts, check if the problematic shortcut still exists.
    • Check Manually: If the application doesn’t offer a way to view shortcuts, navigate to the location where the shortcut might reside. Common locations include the Desktop, Dock, or specific application folders within the user library (~/Library/Application Support).
  2. Recreate the Shortcut (if applicable):

    • If you’ve identified the missing shortcut, the simplest solution is to recreate it. Right-click on the original file or folder the shortcut pointed to and select “Create Alias.” This will generate a new shortcut in the same location.
    • Alternatively, you can drag the original file or folder to the desired location (Desktop, Dock, etc.) to create a new alias.
  3. Check Permissions:

    • If the shortcut exists but the error persists, consider permission issues.
    • Right-click on the shortcut and select “Get Info.”
    • In the “Get Info” window, expand the “Sharing & Permissions” section.
    • Ensure that your user account has “Read & Write” permissions. If not, click the lock icon in the bottom left corner to unlock the settings and grant yourself full permissions.
  4. Repair Application Permissions (if applicable):

    • Specific applications might require additional permissions to access certain system resources.
    • Consult the application’s documentation or website to determine if permission repairs are necessary.
    • Caution: Modifying application permissions can impact functionality. Proceed with caution and only if recommended by the software developer.
  5. Relaunch the Application:

    • After making any changes to shortcuts or permissions, quit and relaunch the application entirely. This allows the application to refresh its cache and recognize the updated information.
  6. Update the Application:

    • Outdated applications can sometimes exhibit compatibility issues or bugs that manifest as errors.
    • Check for application updates within the application itself or through the developer’s website. Installing the latest version might resolve the error if it stemmed from a known bug.
  7. Restart Your Mac:

    • A simple system restart can often clear temporary glitches or conflicts that might be causing the error. Restarting your Mac allows the system to reload core components and potentially resolve the issue.
  8. Safe Mode Boot:

    • If the error persists after trying the previous steps, consider booting your Mac into Safe Mode.

Safe Mode and Advanced Troubleshooting

Booting into Safe Mode temporarily disables certain system extensions and loads only the essential components needed to run macOS. This can help isolate if a conflicting extension is causing the “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” error.

Here’s how to boot into Safe Mode:

  1. Shut down your Mac completely.
  2. Power on your Mac and immediately hold down the Shift key.
  3. Keep holding the Shift key until you see the Apple logo appear on the screen.
  4. Release the Shift key when you see the login window.

You’ll notice “Safe Boot” displayed in the corner of the login screen. Once logged in, try to perform the action that previously triggered the error message. If the error doesn’t occur in Safe Mode, it suggests a conflicting extension might be the culprit.

Advanced Troubleshooting:

If the error persists even in Safe Mode, consider these advanced steps:

  1. Reset SMC and PRAM/NVRAM:

    • The System Management Controller (SMC) and Parameter RAM (PRAM) or NVRAM (Newer Macs) store low-level system settings. Resetting them can sometimes resolve issues caused by configuration inconsistencies. Refer to Apple’s Support website for specific instructions on resetting SMC and PRAM/NVRAM based on your Mac model.
  2. Uninstall and Reinstall the Application:

    • If the error seems specific to a particular application, try uninstalling and reinstalling it entirely. This ensures a clean installation and eliminates the possibility of corrupted application files.
  3. Disk Utility Repair:

    • In rare cases, disk corruption can lead to unexpected errors. Open Disk Utility (located in Applications > Utilities) and select your startup disk from the sidebar. Click “First Aid” and run the repair process. This can potentially fix any underlying disk issues that might be causing the error.
  4. Backup and Reinstall macOS:

    • As a last resort, if none of the above solutions work, consider reinstalling macOS. This will erase all your data and settings, so it’s crucial to create a complete backup beforehand using Time Machine or another backup solution. Refer to Apple’s Support website for detailed instructions on reinstalling macOS specific to your Mac model.

Preventing the Error

Here are some tips to minimize the chances of encountering the “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” error in the future:

  • Organize Shortcuts: Maintain a well-organized system for your shortcuts. Avoid creating excessive shortcuts or storing them in cluttered locations.
  • Update Applications Regularly: Keep your applications updated to benefit from bug fixes and compatibility improvements that might address shortcut-related issues.
  • Manage Permissions Carefully: Be cautious when modifying file or folder permissions. Granting unnecessary permissions can create security vulnerabilities.


The “errordomain=nscocoaerrordomain&errormessage=找不到指定的捷徑。&errorcode=4” error can be frustrating, but by following the troubleshooting steps outlined above, you should be able to effectively resolve it in most cases. By understanding the potential causes and implementing preventive measures, you can minimize the chances of encountering this error again and ensure a smooth workflow on your Mac.

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