Fix “Shortcut Not Found” Error on iPhone & iPad (7 Easy Steps)

The Shortcuts app on iPhone and iPad allows you to automate tasks and streamline your workflow with custom commands. However, occasionally, you might encounter an error message that disrupts this functionality. One specific error you might see is “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4,” which translates to “Error Domain=NSCocoaErrorDomain, Message=Couldn’t find the specified shortcut, Code=4.”

This error indicates that the Shortcuts app is unable to locate a specific shortcut you’re trying to use. There are several reasons why this might happen, and fortunately, there are steps you can take to troubleshoot the issue and get your shortcuts functioning smoothly again.

Common Causes of the “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” Error

Here are some of the most common reasons why you might encounter this error:

• Deleted Shortcut: The most likely reason is that the shortcut you’re trying to use has been deleted. This could happen accidentally or intentionally.
• Shortcut Location Change: Shortcuts can be stored in iCloud or locally on your device. If the shortcut was previously stored in iCloud and you’ve disabled iCloud syncing for Shortcuts, it won’t be accessible.
• iOS Update Incompatibility: Occasionally, an update to iOS might cause compatibility issues with certain shortcuts. This is more likely with shortcuts created by third-party developers or those relying on features that have been modified or removed in the update.
• Shortcut Sharing Issue: If you received a shortcut from another user and are trying to use it for the first time, there might be an issue with how it was shared or imported.

Troubleshooting Steps for the “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” Error

Follow these steps systematically to identify and resolve the cause of the error:

1. Confirm Shortcut Availability:

   • Open the Shortcuts app.
   • Browse through your list of shortcuts. If the shortcut you’re looking for is present, the issue might lie elsewhere.
   • If the shortcut is missing, proceed to the next steps.

2. Check iCloud Sync:

   • Ensure iCloud syncing is enabled for Shortcuts. This ensures all your shortcuts are stored and accessible across your Apple devices.
     • Go to Settings > Apple ID > iCloud.
     • Scroll down and locate “Shortcuts.”
     • Verify that the toggle next to “Shortcuts” is switched on (green).

3. Search for Deleted Shortcuts:

   • Apple provides a recently deleted folder for shortcuts, similar to the Photos app.
     • Open the Shortcuts app.
     • Tap on the “My Shortcuts” tab in the bottom navigation bar.
     • In the top right corner, tap on the “…” icon.
     • Select “Show Recently Deleted.”
     • Look for the missing shortcut in the list. If you find it, you can tap “Restore” to bring it back.

4. Reinstall the Shortcut (if applicable):

   • If you received the shortcut from another user, try reinstalling it.
     • Delete the shortcut from your library.
     • Obtain the shortcut again from the original source and follow the sharing or installation instructions.

5. Check for iOS Updates:

   • Outdated software can sometimes lead to compatibility issues with apps like Shortcuts.
     • Go to Settings > General > Software Update.
     • If an update is available, download and install it. Once the update is complete, relaunch the Shortcuts app and try using the shortcut again.

6. Consider Third-Party Shortcut Issues:

   • If the problem persists and the shortcut is from a third-party developer, there might be compatibility issues with your current iOS version.
     • Check the developer’s website or social media channels for updates or known issues related to the shortcut. You might need to wait for a compatibility update from the developer.

7. Reset Shortcuts (as a last resort):

   • Resetting Shortcuts will erase all your custom shortcuts. This should only be attempted if none of the previous steps resolve the issue.
     • Warning: Proceed with caution as this action cannot be undone.
     • Go to Settings > General > iPhone/iPad Storage.
     • Locate “Shortcuts” in the list of apps.

Advanced Troubleshooting and Considerations

If you’ve exhausted the basic troubleshooting steps and are still encountering the error, here are some additional considerations:

• Corrupted Shortcut: In rare instances, the shortcut itself might be corrupted. This can happen due to unexpected device shutdowns or software glitches. Unfortunately, there’s no built-in repair function for shortcuts. You’ll need to recreate the shortcut from scratch or attempt to find a similar one online.

• Conflicting Shortcuts: If you have multiple shortcuts with similar names or functionality, it might lead to confusion for the Shortcuts app. Try renaming any shortcuts that might cause conflicts and see if the issue persists.

• Background App Refresh: Background App Refresh allows apps to update their content in the background. Ensure Background App Refresh is enabled for Shortcuts, especially if the problematic shortcut relies on fetching data from online sources. You can enable it by going to Settings > General > Background App Refresh and turning on the toggle for Shortcuts.

• Security Restrictions: Certain security restrictions on your device might prevent shortcuts from functioning correctly. If you have parental controls or a mobile device management (MDM) profile in place, check if there are any limitations on Shortcuts functionality.

• Report the Issue (if applicable):

  • If the error is related to a specific third-party shortcut and you’ve confirmed compatibility issues, consider reporting the problem to the developer. This can help them identify and address the issue in future updates.

  • While less likely, there’s a chance the error stems from a bug within the Shortcuts app itself. If you’ve gone through all the troubleshooting steps and believe it’s an app issue, you can report it to Apple. Visit https://support.apple.com/ and navigate to the “Feedback” section to submit a bug report.

Data Recovery and Backup Considerations

It’s crucial to have a backup system in place for your shortcuts, especially if you rely on them heavily. Here are some options:

• iCloud Backup: As mentioned earlier, enabling iCloud syncing for Shortcuts ensures your shortcuts are stored and accessible across your Apple devices. This is the most convenient backup method.

• Sharing Shortcuts: You can share your shortcuts with yourself or another trusted user via AirDrop, email, or messaging apps. This creates a copy of the shortcut outside the Shortcuts app itself.

• Third-Party Backup Tools: Explore third-party data backup tools that might offer the ability to back up your shortcuts data. Remember to choose reputable tools with strong security practices.

Conclusion

The “errordomain=nscocoaerrordomain&errormessage=не удалось найти указанную быструю команду.&errorcode=4” error can be frustrating, but by following the troubleshooting steps outlined above, you should be able to identify the cause and get your shortcuts working again. Remember to start with the most common causes like deleted shortcuts or disabled iCloud syncing and progress towards more advanced solutions if necessary. Finally, consider implementing a backup strategy to safeguard your valuable shortcuts in case of future issues.